Beginning is effortless.
Most technology help is reactive — you call only once something has already broken, and you take your chances with whoever answers. Meridian is the opposite: a quiet, proactive relationship where everything is handled for you. No call centers. No queues. No strangers. Only your advisor.
The three steps
The Private Introduction
Forty-five minutes, complimentary — in your home or by video, whichever feels most comfortable. We talk about your household and what you’d like handled, and you leave knowing exactly what I’d recommend. You’ll also learn the Pause Protocol — whether or not we ever work together.
Your First 90 Days
On the first visit, seven protections are in place before I leave, and a full audit of the household leads to a written plan we approve together. Over ninety days, I secure and simplify, document, and implement the approved plan across the household.
Ongoing care, when it fits
Near the end of your ninety days, we scope the right ongoing care for your household — proposed in writing, and chosen by you. Never automatic, never assumed, and no long-term contracts.
Inside Step Two — the ninety days
Understand & prioritize
Seven protections in place, on one signed page in your hand — then a full audit of the household. You’ll know where your household stands before I leave, and your written report and Household Protection Plan follow within one business day.
Secure & simplify
Accounts hardened and recovery verified; backups, devices, and the home network brought current and stable — the household documented as we go.
Document & implement
Every agreed item checked and documented — nothing is “done” until it’s verified. Your Record is completed and your Family Continuity Plan is delivered.
When it’s complete, your household holds
- A safer household — the agreed protections in place, tested, and verified
- Your Household Technology Record — the status of everything that matters, in one place
- Your Family Continuity Plan — what to do, step by step, when something needs attention
- A clear maintenance plan — what needs attention, when, and by whom
Once your written Household Protection Plan is approved, the included, Meridian-controlled work is completed and documented within ninety days — or I continue that work at no additional professional charge until it is complete.
Your plan is written and agreed before the clock starts — the scope, the criteria, and who does what, in plain language. The engagement investment is presented privately at your Introduction, in writing — one number, stated plainly. Never a surprise, and never any pressure.
Four categories. One standard of care.
Security & Scam Defense
Stronger locks on the accounts that matter most, protection against phone-number theft, and a household prepared for scams — and a clear plan for account recovery and your digital legacy. At the heart of it is our Pause Protocol — a simple, reliable way to verify anything before you act.
The Documented Household
Your devices, accounts, subscriptions, and service providers — understood, organized, and recorded in a living Household Technology Record, with clear priorities and family updates to trusted contacts, always with your consent.
A Home That Simply Works
Reliable internet throughout the home, device health and updates, backups that have actually been tested, smart-home and streaming support, and patient, unhurried help — recurring frustrations resolved for good. No problem too small, no question too simple.
Ready Before It Matters
A written Family Continuity Plan — what to do, step by step, if a phone is lost, an account is compromised, or a scam is suspected — plus family coordination, vendor guidance, and a clear maintenance plan, so no one is ever left guessing.
Status, never secrets.
The question careful families ask first: what exactly will Meridian know?
- We never hold your passwords. No passwords, PINs, or recovery codes are ever written in your Household Technology Record — anywhere. They live in a password manager controlled by you alone.
- Status words only. The Record shows what stands guard — account exists, protection on, recovery verified — never how to get past it. Accounts are noted by name and last four digits only.
- Context without exposure. Meridian keeps your Record current so each visit begins with understanding rather than starting over — and it is shared only as your household directs.
Meridian documents what your household has, what is protected, and what still needs attention — and never the keys to any of it.
Good to know.
What if I’d rather not deal with technology myself?
What happens at the Private Introduction?
How does pricing work, and am I locked into a contract?
What is the Completion Commitment?
Do you store my passwords?
Is Meridian insured?
What areas do you serve?
What if something comes up between visits?
“For those who value trust, privacy, and peace of mind.”
Request a Private Introduction.
Prefer a set time? Choose when Brandon calls you
Or email brandon@meridiantechcare.comComplimentary · In your home or by video